The Denver Boy Scouts Web site is hosted by Doubleknot and adheres to security and privacy policies of the host company that are outlined below. We invite you to contact us if you have questions about this policy. You may contact us by mail, email, telephone or fax at the following:
Denver Area Council
Frederic C. Hamilton Scout Headquarters
10455 W. 6th Ave., Suite 100
Denver, CO 80215
Telephone: +1 303.455.5522
Fax: +1 303.455.4689
We realize most organizations, especially those that include youth membership, are very concerned about privacy. Keeping member information secure, and using it only as our members would want us to, is a top priority. It is Doubleknot's policy that all your membership information is confidential and owned by your organization. Doubleknot does not rent, sell, or share personal information about you or your organization with other people or other companies except to fulfill products or services you've requested, comply with law enforcement and to classify your organization in our list of member organizations. Access by you to your Member Information is available through a password and unique user ID. By default, from log in to log out, all communication between our server and your browser is encrypted.
Our list of member organizations is accessed from our home page at www.doubleknot.com. If you wish to remove your organization from appearing in our list of member organizations you may do so by contacting us with a request to make your organization private. The request must come from the primary contact listed for the organization and include the organization name. This request can also be specified in the comment section of our enrollment form when enrolling your organization.
We do not advertise to you, your members or anyone you choose to provide with information about your organization other then to communicate to organization administrators significant changes to our service. When we make or plan to make significant changes to our service we may inform and solicit feedback from the administrators about these changes.
When you visit Doubleknot's site we use "cookies" to provide context to your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It cannot be executed as code or deliver viruses.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Cookies are required to use Doubleknot.
How We Secure Information
Doubleknot protects information in several ways.
When you send confidential personal information to us on our Web site, such as a credit card information, member name or user ID and password, secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our Web site. By default, when signed on or making a payment, all communication with us is encrypted. Our secure communication can be verified when clicking on the secure communications seal on our payment screen and at sign on.
We also use encrypted communications to transmit information between us and our service providers. For example, to process credit card payments we have a secure connection to our payment processor.
For software, secure communications and service providers we only use well known and established companies generally recognized a leader in their field. For example, we use GeoTrust, Inc. technology for secure communications and VeriSign, Inc. for payment processing.
We do not store or maintain highly sensitive information. This information includes social security and credit card numbers. Where we are required to collect this information to fulfill a product or service, we immediately pass it on to the service provider.
To safeguard the confidentiality of personal information we collect from unauthorized access or disclosure our servers are housed behind a firewall in secure, restricted access facilities with 24 hour surveillance. Only named and authorized representatives of Doubleknot or our facility management companies can physically access our servers. To secure data from accidental loss, alteration or destruction we back up data on our servers every four hours. In addition, a record of all our commerce transactions are also kept by our payment processor.
All settlements for online payment taken on behalf of our member organizations are securely transmitted to our bank account via Electronic Funds Transfer. This account, with CitiBank F.S.B., has specifically been established to house funds from our member organizations. Withdraws on this account require the signature of two company officers and internal policy requires a documented funds remittance request. For organizations that have provided us with proof they have a federally recognized tax exempt status in the United States, funds collected on your behalf are deposited into an escrow account in your organization's name with Citibank, F.S.B. CitiBank F.S.B. is a part of CitiGroup, Inc.